Delivery services have always been the literal lifeblood of society. From the minute that people were able to shop on the internet for items, the delivery has been an essential part of the process. People enjoy the convenience of picking out an item online without all of the fuss that going out might entail. It can even be exciting to wait for the package to then arrive at the front door. The stress might come in when they have an item that is set for delivery and they are not entirely sure where the driver is on their route.
This is where Caribou comes into play. They typically focus on multiple aspects of delivery, but this is one area that they have paid particular attention to recently because of the stress that is generated by this very scenario. Currently, they are working on equipping their delivery men with tracking devices that will allow individuals using the service to get a better understanding of where they might be on the route. This can come in handy if the customer feels like they need to run to the store or grab a shower and they want their items to be safe. Delivery men are also experiencing the benefits of such a technology as it gives them more time to plan a better route and can even calculate it for them when they scan in the boxes at the beginning of their shifts. The entire process has developed such a streamlined feel to it that customers will recognize the benefits as soon as it is fully implemented in all areas.
Caribou is a relatively new company, but it is backed by individuals with significant business experience. Scott Dylan, a co-founder of the company, has been working with businesses throughout his career to helping them grow and develop. This puts him in a very good position to help Caribou prosper. He knows what customers need and what level of service they desire to develop loyalty to a company. From the offset, Caribou has made it clear that the experience the customer has with them is going to be a strong foundation for their overall values. It’s an exciting growth pattern to watch as they develop.